Services Afibel

Secure payment

Pay using credit card

Shopping online with us is safe, and we take the utmost care to ensure your personal details remain private. When you enter the checkout process, you are taken through our secure server. Our secure server encrypts all of your personal information including your credit/debit card number, name and address, and all other personal information, so that it cannot be accessed or read as the information travels over the Internet. You can therefore rest assured that shopping with us online is safe and secure.
Our site is also ISIS (Internet Shopping Is Safe) certified and verified by the Interactive Media Retail Group (IMRG).
The following credit/debit cards are accepted on our website:

Visa, MasterCard Ways to pay cards

Pay Using Our Personal Account

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Afibel Guarantees

Satisfaction Guaranteed

We hope you will love everything you buy from us. However, should you find any item unsuitable, you can return it to us. We will be happy to exchange it for an alternative item, or refund the purchase price.
To return an item, complete the returns slip on the dispatch note sent with your order, safely re-pack the items, and address the returns parcel to Afibel Customer Service, 1 Apollo Rise, Southwood, Farnborough, GU14 0GT. Please obtain a certificate of posting in case of any query. Please note, all returned items must be sent back unused, in their original packaging and within 14 days of receipt. This does not affect your statutory rights.

Quality and comfort

We specialize in size 10 to 32 garments. Quality is essential to us and we are uncompromising when we choose our products. Some of our exclusive items are even created by our own designers.

Service

If you would like some advice, just call our Customer Service team on 0871 200 2231* between 8am and 8pm or e-mail service@afibel.co.uk.
We'll be happy to help.
*Service call costs will be 12p per minute plus your telephone company’s access charge.

Delivery

Your order delivered to your door

Afibel pays great attention to the way in which your parcel is prepared and delivered direct to your home.
When items are in stock, you should receive them within 7-10 days.
If an item is out of stock for any reason, we will let you know as soon as possible.
An additional charge of £3.00 is made to cover carriage, packing and insurance.


Your parcel delivered to the address of your choice

You can have your parcels delivered to your home address or any other address of your choice. To do so, simply indicate the delivery address when you place your order. If you have any delivery queries, please call our Customer Service team on 0871 200 2231* or send an e-mail to service@afibel.co.uk
*Service call costs will be 12p per minute plus your telephone company’s access charge.