Make
a Payment
to your Personal Account

Pay online

To make an online payment you will need to log into My Account, using your email address or customer number and password. We accept all major debit/credit cards excluding American Express.

I don’t have an online account
If you don’t have an account on our website, you can create one easily using your email address. Go to My Account, enter your email in the new customer section and just follow the instructions. It only takes a few minutes.

Once your online account is created, you can access your information online easily and keep track of your orders.

Other ways to manage your Personal Account

Automated balance enquiry and payment service

We offer a 24 hr automated service ; you can check your Afibel Personal Account balance or make a payment at any time by calling 0330 123 2451. Payments will be processed immediately and show on your Personal Account the same day.