Quality is essential to us and we are uncompromising when we choose our products. We hope you will love everything you buy from us, as much as we loved creating it for you. However, should you find any item unsuitable, you can return it to us within 30 days of receipt. We will be happy to exchange it for an alternative item or refund the purchase price.
Please note, all returned items must be sent back unused, in their original packaging and within 30 days of receipt. This does not affect your statutory rights. For more information on our return policy and potential exceptions, please refer to our “return & exchange” section in Terms & Conditions.
To return an item, complete the returns slip on the dispatch note sent with your order and safely re-pack the items. You can choose one of the following options to send it back to us from £2.99:
Our customer service will arrange the return for you for £3.99. Just call us on 0330 1231293, Monday to Saturday between 8am and 8pm. We'll be happy to help.